4 days with the Storm
Thursday, December 4th, 2008I’ve been uber excited about the acquisition of my Blackberry Storm, I have been following all the updates via Crackberry and BGR for months, and finally on Monday my Storm arrived via FedEx.
But before we get into my impressions on the device, let’s address how the intertubes feels on the subject:
Wired Magazine - “The votes are in:The Storm Sucks”
New York Time’s David Pogue, scathingly upleased
MSNBC on RIM’s lack of response to the internet being pissed off
The results are not good, by and large people hate it, and the bugs that you have to deal with are just too much to tolerate. When viewed as an ‘iPhone killer’, there is just no damn way. iPods are stable, game changing devices, but in the beginning they had problems too, it just took a while to hammer out. I didn’t expect RIM to destroy the iPhone out of the gate, but I did expect them to be a little closer.
First impression out of the box:
My Storm came loaded with OS 4.7.0.65. Activating the phone was easy, not like the iPhone debacle if anyone remembers, and I was making calls within seconds. Right away I noticed a large problem, the screen is a bigass button, it *clicks*, when the phone is held between your face and shoulder (as often it is when one needs to write or drive) you end up pushing one of 4 options on the screen during a call: speakerphone, mute, flash, and conference call. With the exception of speakerphone, any of the other options pressed will lead one of the call participants to believe that the call may have been dropped. This is frustrating for several reasons; 1) My treo from 5 years ago had a ‘disable touchscreen on call’ option, 2) the iPhone does this automatically with it’s accelerometer (the storm also has an accelerometer), 3)There is absolutely no way to change it.
Moving on from that, I plugged it into my computer to sync my contacts from outlook, it tells me there are software updates available…they took almost 45 minutes to install. Afterwards, there was no perceivable difference in either version numbers of apps or OS, and certainly not with bugs. After it was “updated” I gave it a thorough test-drive. Basic phone shit (making calls, sending SMS and MMS) work fine. There is a huge lag between the screen reorienting self from landscape to protrait and vica-versa. I tried to play a movie (it comes preloaded with one for demo purposes), the video quality is amazing, truly gorgeous. When I tried to stop the video, the screen went to static and then blank while the video sound was still playing, all buttons unresponsive. I had to wait for the video to end to get the screen controls back, that was a big fucking glitch in my mind. MP3 playback works, but it’s nothing special. When attempting to unlock the phone after a spell in a pocket, it took at least 3 attempts in landscape mode, and usually 2 in protrait…really annoying, especially on an incoming call. I also attempted to use TwitterBerry, but that ended up crashing the system, but I’m not sure it’s up to snuff for the storm just yet, I’m hoping it will come up at a later date. At that moment, I was pretty upset with the lag of display, and with the phone/face-touching thing.
But…along comes a leaked version of OS 4.7.0.75 via Crackberry. I immediately upgrade, consequences of black market software be damned, this time the update takes almost an hour. Right away, the lag was severely reduced, but not eliminated, but at least it’s tolerable now. No fix for the face-to-phone issue though, and this will be an annoyance until it’s corrected. Haven’t tried the video thing since then. Even with the update though, there is also a ridiculous lag on the camera, really really long to take a picture, renders it totally useless for anything other than still life shots.
Final Thoughts:
Pros: The phone is stunning hardware wise, it’s gorgeous, the display is amazing, the phone also has a nice weight (I picked up a curve once and thought I was going to break it, but this has some mass to it for sure).
Cons: It’s chalked full of software bugs, mundane shit that phones have had solved for years (disable touchscreen), and random other small things. The internets are ablaze with engraged customers, when MSNBC picks up on something like that, I’d like to think that RIM is doing something about it behind the scenes.
Other Pros: Announced today, Verizon will have updates later this week that will hopefully address some of these issues.
In the short term, this device was rushed to market for the holiday season and it shows. Even so, I’m happy I bought it, and I don’t plan on abandoning it anytime soon. The good news about all the problems is that none of it is hardware related (BTW, I really really like the clickable screen, it’s a great idea, and I think it was executed well) meaning that in due time all of them should be ironed out, and when the app store launches next march, I think we’ll see some really iphone/G1 competition as far as functionality goes.
Oh the plight of being an early adopter of technology…
I am